Shipping Policy

We currently aim to serve customers across India, subject to courier availability and serviceability at the delivery PIN code.

International shipping may be offered for selected destinations once the required shipping arrangements and export formalities are in place. Please contact us before placing an international order to confirm availability and charges.

Orders are processed after payment confirmation.

Please allow approximately 1–3 business days for order processing and packaging, unless a different timeframe is communicated at checkout or during order confirmation.

Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

We will make reasonable efforts to dispatch orders promptly and communicate any significant delays.

Estimated delivery times depend on the destination, courier service, weather conditions, public holidays, and other logistical factors.

Your estimated delivery timeframe, where available, will be communicated at checkout or after order confirmation.

Delivery estimates are not guaranteed dates. Delays may occur due to circumstances outside our control.

Applicable shipping charges will be displayed at checkout or communicated before your order is confirmed.

Shipping fees may vary according to the delivery location, parcel weight, courier service, and applicable additional charges.

If a promotional offer includes free shipping, its applicable conditions will be communicated with that offer.

Every saree is carefully folded and packed to help protect it during transit.

Please inspect your parcel when it arrives. If the package appears damaged or the saree is incorrect, contact us as soon as possible with photographs of the outer packaging and product.

Where tracking is available, tracking details will be shared after dispatch through the contact channel provided with your order.

Please allow some time for the courier's tracking system to update after dispatch.

If you have not received tracking information or your parcel appears delayed, contact our customer support team with your order number.

Customers are responsible for providing a complete and accurate delivery address, including the PIN code and a reachable phone number.

If a parcel is returned because of an incorrect address, an unavailable recipient, or repeated unsuccessful delivery attempts, we will contact the customer to discuss the next steps.

Any additional shipping charges for reshipment will be communicated before the parcel is sent again.

If you receive a damaged, missing, or incorrect item, please contact us promptly after delivery.

Please provide:

• Your order number.
• Clear photographs or a short video showing the issue.
• Photographs of the outer packaging, where relevant.

We will review the information and assist you in accordance with our Return and Refund Policy and applicable consumer-protection requirements.

For eligible international orders, shipping charges, delivery estimates, destination restrictions, and any applicable customs duties or import taxes will be communicated where available.

Import duties, taxes, and customs clearance requirements may vary by destination. Any responsibility for these charges will be disclosed before purchase where reasonably possible and handled in accordance with applicable law.

International orders will be accepted only when the destination and export arrangements are supported.